The Kansas City Metropolitan Healthcare Council offers Crucial Learning training classes for employees of our member hospitals. Learning the crucial skills taught in these workshops will deliver immediate, sustainable and measurable change in behaviors. The Crucial Learning strategy for influencing results is to teach high-leverage actions that if used consistently lead to changes in personal and professional performance.
Crucial Conversations
Gain communication skills for creating alignment and agreement by fostering open dialogue around high-stakes topics. See Details.
Crucial Accountability
Learn a step-by-step process to enhance accountability, improve performance and ensure follow-through. See Details.
Getting Things Done
Build a trusted system for tracking and completing ideas and to-dos so you’re free to focus, apply your expertise, and perform to potential. See Details.
Crucial Influence
Crucial Influence teaches leadership skills that are essential for leaders at every level of the organization – from new managers to top executives. See Details.
The Power of Habit
Habits are unparalleled predictors of long-term outcomes. They affect performance more than talent, intelligence, luck, or decision-making. Most know this, yet we struggle to take control of our habits to get the outcomes we want. If knowing is half the battle, the other half is doing. Success is predicated on self-mastery; high performance is a matter of habit. See Details.